Return and Refund Policy


Returns

ALL of our T-shirts, Shorts, and Hoodies are made-to-order. We do not hold inventory or stock.

Please carefully read the description of each item before you place your order. There is a sizing chart shown on all available products on our site to help you choose the correct size. It is also of equal importance that you provide us with your correct information before you finalize your order.
At this time, we do not accept returns for any reason other than wrong orders because as mentioned, we do not hold inventory or stock for all items made-to-order. If you wish to make a correction on your order, please contact customer service within 24 hours from the time you submitted your order. We normally send your order information immediately to our production facility but if you contact us within the indicated timeframe, we may still be able to make your requested amendments.
On the other hand, if we sent you the wrong order, kindly let us know as soon as possible so that we can send you the correct item. You will be asked to send a photo of the item you received prior to us sending out a new order.

Please contact customer service FIRST by sending an email to info@respectdclothing.com. Merchandise returned without contacting customer service will not be processed correctly.


If you have received incorrect item please email info@respectdclothing.com and include:

  1. Your order number
  2. Name on the order
  3. Email the order was made with  
  4. Photo of incorrect item and packing list
Upon our team confirming that you received the incorrect item, you will be shipped the correct item in 5-7 business days.

    If you have received a damaged, or defective item please email info@respectdclothing.com and include:

    1. Your order number
    2. Name on the order
    3. Email the order was made with  
    4. Your request (refund or send another product?)
    5. Most importantly a photograph demonstrating the quality of the print or the damaged area of the item. Send pictures taken on a flat surface, with the tag and error clearly displayed. We will use this information to help you with your order, and eliminate errors in future printing.

    Refunds (if applicable)

    Respectd refunds via store credit. In the event that the customer refuses the store credit refund, a $5 cancellation and processing fee will be deducted from the refund amount via funding source.
    You can use your store credits to purchase any other item/s from our store. You will be given store credits in exchange for any item that is damaged or has missing parts upon delivery.
    You will also be given store credits, equivalent to half the amount you paid, if we made a mistake and you declined our offer to send you the correct item.
    However, we cannot process refunds as store credits for the following:
    * Items purchased while on sale
    * Gear
    * Accessories
    * Gift cards

    Cancellations

    Please place your order carefully. You must contact our support should you wish to cancel your order. Our CS staff will try to intercept the order before it goes into production. However we do not guarantee we will be able to do so.